At GDL Connect we're the future of nearshore.
If you're passionate about social media and understand the intricacies of the mortgage industry, you might be a good fit for the team!
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Support Specialist.
If you are passionate about problem-solving, enjoy interacting with customers, and thrive in a fast-paced tech environment, we'd love to hear from you!
**Key Responsibilities**
- Configure and maintain CRM automations, workflows, and follow-up sequences.
- Experience with CRM platforms.
- Understanding of workflow automations, if/then statements, and lead tagging processes.
- Strong attention to detail and organizational skills.
- Ability to learn quickly and adapt to new tools or processes.
- Excellent communication and problem-solving skills.
- Ensure proper tagging and organization of leads within the CRM.
- Troubleshoot and resolve automation issues as they arise.




- Collaborate with the team to implement new processes and optimize existing ones.
- Document CRM workflows and provide training or guidance as needed.
**We Offer**:
- Growth opportunities.
- Dynamic work environment.
- Competitive salary and superior benefits.
- Food vouchers 1,000 MXN.
Punctuality and attendance bonus: 1,200
Tipo de puesto: Fulltime and onsite in Avenida Mexico ****
Tipo de puesto: Jornada completa
Sueldo: $17,****** - $19,****** al mes
Beneficios:
- Vales de despensa
Pago complementario:
- Bono de puntualidad
Tipo de jornada:
- Turno de 8 horas
Puede trasladarse/mudarse:
- *****, Guadalajara, Jal.
: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Pregunta(s) de postulación:
- ¿Tienes un nível de inglés oral avanzado?
Lugar de trabajo: Empleo presencial

📌 Crm Specialist (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara