The Castolin Eutectic Group is a global leader and pioneer in wear protection, repair and joining technology.
We produce and sell high-quality welding and coating consumables, welding equipment and services.
We enable our customers to achieve sustainable and resource-saving production by extending the service life of machines and systems and by reducing maintenance and spare parts costs.
We thus make a significant contribution to industrial sustainability.
Castolin Eutectic has been manufacturing in Mexico for 50 years.
We are based in a purpose-built facility in Cuautitlán Izcalli, Mexico City.
Reporting to the Operation Director and working closely with the Integral Quality Director, the Quality Manager has an important role in the organisation; ensuring that we offer products of the highest quality to our customers.
**MAIN RESPONSIBILITIES**:
- Be an advocate of company values and an ambassador for Quality stewardship across the site.
- Lead the Eutectic Mexico Quality Assurance team, having overall responsibility for Quality and providing the team with motivating leadership and clear direction.
- Set standards in line with the Castolin Eutectic Quality Management system, industry norms and customer requirements.
- Ensure that products are compliant with specification and are fit for purpose.
- Implement Quality procedures and production controls at every stage in the production process, monitoring and trending control point data to ensure that production processes are tightly controlled.
- Manage and plan Quality control and inspection activities across the site.
- Drive Quality & Efficiency into Manufacturing and Supply Chain operations and processes.
- Work with the Global Quality Director to grow and develop the Quality Management System, with a focus on the use of Quality Tools and in line with the company's commitment to continuous improvement, excellent product quality and best-in-class customer service.
- Ownership of the site Quality Management System.




- Maintain ISO ****: **** Quality Management System to ensure compliance.
- Management Representative to audit bodies, and Auditor, with responsibility for internal audit process and coordination with audit bodies for external audits.
- Responsible for dealing with all aspects of Customer Complaint and Non-Conformance management.
- Rigorously focus on eliminating product Non-Conformances, logging and reporting them to the site leadership team, determining Root Cause and implementing Corrective Actions and Preventative Actions - and ensuring that these are fully validated through Non-Conformance review.
- Actively work to eliminate Product and Process Non-Conformances, product defects and waste - resulting in an acceptable Cost of Quality and Cost of Poor Quality.
- Put in place an effective Quality Inspection Process where both the Quality Inspectors and the Production Operators are fully trained in Production Processes and Product Inspection and evaluation techniques.
- Support the Supplier Evaluation and Development Process with Quality input.
- Report Quality findings and issues to Senior Management on a daily basis.
- Compile Quality information for input to the Management review.
- Participate in meetings held at various levels in the organisation.
- Lead the Objectives setting process for Quality Assurance Team employees.
- Lead the Performance and Development Dialogue process for Quality Assurance Team employees.
- 3rd Level Degree in a science or engineering related discipline with a minimum of 5 years' experience.
- Excellent Knowledge of ISO standards and the ISO certification process.
- People management and people development skills
- Excellent communication skills, both written and verbal.
- Team working across all functions.
- Competence to build and effectively manage interpersonal relationships at all levels.
- Strong Planning, Organising and Time Management skills.
- Change Management & Influence experience.
- Developing & Coaching Individuals/Teams

📌 Quality Manager (Cuautitlán Izcalli)
🏢 Castolin Eutectic
📍 Cuautitlán Izcalli