Role: Site Reliability Engineering Location: LATAM Remote
Hire Type: Contract
We are expanding our Site Reliability Engineering (SRE) organization. This role is part of newly established offshore SRE teams that will work in close partnership with our US-based engineering teams to ensure the reliability, availability, and performance of critical production systems.
Communicate effectively across engineering, product, and leadership during high-pressure situations
· Proactive Reliability Engineering
· Continuously improve alert quality, reduce noise, and increase signal fidelity
· Partner with engineering teams to enhance system resilience and reliability

Troubleshoot across a hybrid ecosystem including:

· On-prem VMs (Linux & Windows; VMware)
· Cloud platforms (AWS, GCP, Azure)
· Containerized environments (Kubernetes clusters)

Networking (connectivity, latency, DB access interruptions)
· Kubernetes (ingress, environment variables, cluster-level issues)
· CDN and traffic management layers (Akamai, waiting rooms – plus)

Core Engineering & Operations




· Solid understanding of Linux systems administration (including performance, networking, NTP, etc.)

Cloud & Infrastructure
· Hands-on experience with AWS core services (S3, Lambda, Load Balancers, ECS, EC2)
· Familiarity with GCP and/or Azure environments
· Experience operating in multi-cloud and hybrid environments

Experience troubleshooting Kubernetes clusters (pods, ingress, configuration issues)
· DevOps & CI/CD
Strong knowledge of DevOps practices and CI/CD pipelines
GitHub and/or GitLab

Java, Node.js, React-based applications
Understanding of database connectivity and dependencies across:
· Oracle, MariaDB, MSSQL (no DBA ownership, but strong troubleshooting awareness required)

Networking
Load balancing and network troubleshooting
· Diagnosing connectivity issues between services and databases

Familiarity with Akamai CDN and traffic management tools

📌 Senior Site Reliability Engineer/DevOps (Ciudad de México)
🏢 Infojini
📍 Ciudad de México