?? Join CMA CGM Mexico as a Sales Support Professional! ??

? Location: Mexico City, Mexico

At CMA CGM, a world leader in shipping, logistics, and supply chain solutions, we are looking for a Sales Support Professional to join our Commercial Team in Mexico City.

This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The ideal candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment.

? Key Responsibilities

✅ Provide administrative and commercial support to Inside Sales and Outside Sales teams.

✅ Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities.

✅ Support contract implementation, tender submissions, rate management, and commercial agreements.

✅ Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.

✅ Create and maintain customer accounts, partner codes, contracts, and pricing records within company systems.

✅ Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates.

✅ Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience.

✅ Promote CMA CGM's end-to-end logistics solutions,



including Value-Added Services (VAS), CEVA Logistics, eCommerce, and Intermodal Services.

✅ Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities.

✅ Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives.

✅ Promote digital solutions and drive customer adoption of My Prices and other CMA CGM digital platforms.

? What We Are Looking For

✔ Commercial mindset with a strong customer orientation.

✔ Excellent communication and relationship management skills.

✔ Strong organizational and multitasking abilities.

✔ Problem-solving attitude and attention to detail.

✔ Ability to work collaboratively across multiple teams and functions.

✔ Interest in international shipping, logistics, transportation, and supply chain solutions.

? Why Join CMA CGM?

? Be part of a leading global shipping and logistics organization.

? Grow your career through continuous learning and development opportunities.

? Work in a collaborative, multicultural, and dynamic environment.

? Contribute to innovative logistics solutions that connect businesses worldwide.

? Build your future with a company committed to customer excellence and sustainable growth.

? Ready to make an impact in a integral organization? Apply now and become part of CMA CGM Mexico!

📌 Sales Support (Ciudad de México)
🏢 Cma Cgm
📍 Ciudad de México