Join our General Managed Services Transition Team as the technical focal point for tools conversations and deployments . You'll drive reporting, automation, and continuous improvement across complex transition programs worldwide. Key Responsibilities:
Act as client-facing expert on transition tools, reporting, and automation. (Power BI, Power Automate, Copilot, Claude Code)
Lead end-to-end tools deployment strategies and drive user adoption.
Design and deliver training on AI, automation, and reporting capabilities.
Provide strategic recommendations on operational efficiencies and continuous improvement.
Partner with delivery teams to ensure quality and client success.

WHAT WE'RE LOOKING FO
Required
4-6 years in Managed Services, Transition Programs,



or Advisory Consulting.
Transition program experience (must-have ).
Client-facing technical expertise.
Hands-on experience with Power BI, Power Automate, Azure, MS365.
Strong understanding of Managed Service Delivery and Technical Project Management.
Excellent communication & stakeholder management skills.
Detail-oriented with strong analytical and problem-solving abilities.

Preferred
Experience with Copilot, Claude Code, or AI/Agentic technologies.
Background in Strategic Advisory or Consulting.

📌 Transition Program Management (Nezahualcóyotl)
🏢 Pwc
📍 Nezahualcóyotl