20 ago
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Molex
|
El Salto
Your Job:
Join Molex, a global leader in electronics innovation, as an Account Specialist in our Automotive Tier 1 division based in Guadalajara.
As a key player, you will drive advancements across industries, manage change requests, enhance customer experience, and strengthen our company's market position.
If you're a detail-oriented problem solver with strong communication skills, ready to make an impact, we want to hear from you.
Our Team:
At Molex, our team thrives on dynamic collaboration and innovation.
You'll be working within a division that empowers innovators to deliver groundbreaking products and solutions, closely collaborating with various departments to support our global footprint and customer-focused initiatives.
What You Will Do:
- Oversee and manage submission and tracking of integral Tier 1 customer Process Change Notifications and supplier change requests.
- Build and maintain strong relationships with internal and external customers, delivering tailored change management solutions.
- Participate in product planning and Tier 1 team meetings to support sales activities and pilot build material needs.
- Optimize business processes for Molex business units and customer users.
- Collaborate with legal departments to address terms and conditions affecting product changes.
- Maintain and update the database tracking for sampling, stage, and status of Product Change Notices.
- Prepare and deliver customer presentations.
- Coordinate with customer service for efficient part number management and seamless operations.
- Drive customer satisfaction through strong collaboration and communication skills.
Who You Are (Basic Qualifications):
- 3+ years of experience in customer facing roles.
- Strong communication skills with excellent english verbal and written abilities.
- Capability to multitask with precision in a fast-paced environment.
- Independent problem solver with sound business judgment.
- Computer competencies including MS Excel, PowerPoint, internal databases, and web portals.
What Will Put You Ahead:
- University degree or equivalent in work experience.
- Experience in customer support.
- Experience with an automotive supplier.
Who We Are:
Part of Koch Industries, Molex is at the forefront of electronics innovation, delivering solutions that empower industries from automotive to healthcare.
We pride ourselves on nurturing a culture of curiosity and collaboration, driving meaningful change across the globe.
Join us in redefining what's possible.
#LI-JR3
📌 Account Specialist (El Salto)
🏢 Molex
📍 El Salto