Who We Are

the company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About the Role

the company is seeking a Integral Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the the company footprint upmarket into Fortune 500 companies in LATAM. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with the company Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely.

What You'll Do

- Be the subject matter authority on the full the company suite of products and offerings and articulate the value added benefits to customers throughout the sales process.





- Act as a trusted advisor for the company Customers and overcome objections while securing the technical win for the company.

- Effectively present the the company solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.

- Work directly with your Account Managers to develop territory strategy for the company.

- Design the company solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper the company products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.

- Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market

- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest the company product offerings.

- Write White Papers and Knowledge Base articles about the company Products, features, and integrations.

- This role requires regular travel, estimatedto be more than 50%of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partnerengagementsandteam collaboration.

What You Bring

- Entrepreneurial and positive attitude with a strong desire to learn.

- 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.

- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.

- Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers,



Firewalls and software systems.

- Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.

- Able to work and adapt to an ever evolving workplace and company.

- Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.

- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft

- Experience working with Linux systems are a plus.

- Bonus points if you have previous startup experience.

Mexico Employee Benefits

the company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

- Healthcare programs that can be tailored to meet the personal health and financial well-being needs

- Paid parental leave policy & fertility benefits

- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

- Professional development stipend

- Wellness/fitness benefits

- Healthy lunches provided daily

- Commuter benefits

Additional Information

- You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

the company Is An Equal Opportunity Employer

As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

*Your application will be handled in accordance with our Candidate Privacy Policy.*

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📌 Global Solutions Engineer, LATAM (México)
🏢 United States Digital Space
📍 México