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Accounting Assistant

The AP Accounting Assistant is responsible for supporting core Accounts Payable operations within the North America Shared Services team, managing a high volume of vendor and internal inquiries while researching and resolving invoice and payment discrepancies in SAP. The role ensures timely issue resolution to prevent payment delays, drives root-cause analysis and process improvements, and supports reconciliation of the AP sub-ledger and vendor statements. Through strong analytical skills, attention to detail, and cross-functional collaboration, the role helps maintain accurate financial records, strong vendor relationships, and compliance with internal controls and SLAs.

Task and Responsabilities

- Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
- Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
- Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
- Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing




- Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
- Escalate complex or unresolved issues to management with appropriate documentation and analysis
- Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
- Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
- Reconcile vendor statements and maintain accurate vendor account records
- Provide guidance and support to operations teams on AP-related inquiries and processes
- Assist with special projects, reporting, and other duties as assigned by AP leadership

Education and skills

- Bachelor's Degree in Accounting, Finance, or related field
- English proficiency at B2+ level or higher
- Handle high-volume inquiries professionally and efficiently
- Excellent communication skills, both written and verbal
- Strong analytical and problem-solving abilities
- Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
- Proven ability to work cross-functionally and influence outcomes
- Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)
- Experience with SAP or similar ERP systems preferred
- Minimum of 1 year of experience in Accounts Payable, accounting, or customer service
- Experience in a shared services environment is a plus

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📌 Accounting Assistant (Ciudad de México)
🏢 Dsv Road
📍 Ciudad de México