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Job Description

Quality Resident Improvement work includes:
Creating and implementing quality management programs focused on continuous improvement of manufacturing-related business systems from the customers' point of view

Identifying and monitoring customer and employee feedback loops regarding the effectiveness of manufacturing-related business systems and processes

Encouraging broad-based employee engagement to gather information and implement changes at every level in the organization

Responsibilities

Responsibilities typically include:
Maintain direct contact with customers.

Report customer issues quickly and effectively.

Coordinate corrective actions and follow-up activities with the Plant Quality Engineer.

Monitor the status of customer-reported concerns until closure is confirmed.

Review customer systems to ensure responses have been provided for all reported issues.





Coordinate defect analysis meetings and customer response activities in collaboration with the Plant Quality Engineer.

Generate quality performance reports based on customer metrics and scorecards.

Comply with assigned activities related to Biosafety measures and COVID-19 protocols.

Maintain a well-organized, orderly, and clean work environment through the implementation of 5S principles.
#LI-DNI
Skills

Value Stream MappingNew Product DevelopmentIndustrial EngineeringMaterial Flow ManagementKaizen MethodologyStatistical Process ControlsDefine Measure Analyze Improve And Control (DMAIC)Lean Six Sigma Education Requirements

Bachelor's Degree on Engineering.
Experience Requirements

At least +1 year of professional experience in a similar position.
Certifications / Licenses

Languages

English Intermediate
Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

📌 Quality Resident Engineer (Heroica Matamoros)
🏢 Lear
📍 Heroica Matamoros