Oversees and/or performs quality activities for a customer(s), a process/cell or work unit, or a commodity or set of suppliers.
Direct impact to customer satisfaction, product quality and Cost of Poor Quality.
Depending on role, will have direct & frequent customer contact, supplier contact and/or internal cross-functional impact.
- Responsible of quick kaizen, Kaizen events & knowledge sharing to ensure Continuous Improvement throughout the process
- Insures Customer Specific Requirements are achieved at plant level, when applicable
- Successful interface with the Customer Representative (i.e., SQE, STA) during customer audits or visits.
- Responds quickly and effectively to customer issues and requests.
- Track & report key customer quality metrics (i.e. PPM, 8D/CAR response) keeping internal data aligned with the customer's view.
- Lead 8D/CAR teams to resolve quality issues per customer expectations (insure interaction with multi-functional internal & external team's).




- Insuring working with cross functional team as needed.
Requires a strong knowledge of all production lines and controls related to assigned customer.
(i.e, CP, FPMEA, WSI)
- Performs process (CP, PFMEA, WSI, SOS) adherence & Layered audits.
- Develops and executes Quality trainings as required.
**Qualifications**
- Bachelor degree on Industrial Engineering or related areas required
- +3 year's experience as customer quality engineer or similar role
- Knowledge on Automotive standards IATF *****
- English (advanced)
- Competency in relevant automotive quality practices and assigned customer's specific requirements.
(desired).
- Understands applicable product liability and legal requirements and procedures.
- Training required by the position according to automotive industry specific requirements (see skill matrix).
- Six Sigma Green-belt (preferred).

📌 Sr Quality Engineer (Mexicali)
🏢 Garrett Advancing Motion
📍 Mexicali