**Operational & Compliance Analyst**
The **Operational & Compliance Analyst** will be responsible for managing and optimizing processes related to vendor administration, report management, data audits, and compliance within tools such as **Beeline** and **Synergi**.
This role requires strong attention to detail, analytical skills, and effective communication to interact with vendors and internal teams on a global scale.
**Responsibilities**
**Operations Management**
- Process and approve **timesheets**, reports, and pending requests.
- Administer and audit **Beeline** data hygiene (SOW drafts, open requests, amendments).
- Organize and maintain the **SharePoint** site, ensuring outdated information is removed.
- Validate **CCM modifications** in **Beeline** and follow up with vendors.
- Coordinate the **management of pending SOWs**, ensuring timely approvals.
- Validate and manage **vendor user accounts and permissions** in the system.
- Oversee reports of **pending milestone approvals** and delayed payments.
- Audit reports on **tenure-based discounts** for staff augmentation vendors.
- Coordinate **resource allocation** and daily onboarding/matching requests.
- Perform **quarterly credential reconciliations** for security access.
- Conduct audits on **project closures**, ensuring complete invoicing.
**Management & Vendor Governance**
- Execute **functional testing** in **Beeline** to ensure proper process execution.
- Update and maintain **Job Aids** based on Beeline process changes.
- Reconcile invoices and resolve discrepancies with vendors.
- Manage reports for **forensic investigations** requested by Corporate Investigations.
- Conduct **monthly audits** on active vendors within the Master Inventory List.
**Third-Party Governance**




- Manage the **Due Diligence process** in **Synergi**, assessing third-party risks in **information security, regulatory compliance, data privacy, sustainability, and AI**.
- Administer the **Synergi** platform: onboarding/offboarding vendors, users, and services.
- Coordinate **Dun & Bradstreet** audits to assess vendors' financial stability.
- Advise **general BUs** on alignment with the **TPGF risk framework**.
- Ensure proper **vendor offboarding and deactivation** in Synergi and related systems.
**Requirements**:
- **Advanced English** (written and spoken) - global team interaction.
- Experience with tools such as **Beeline, Synergi, SharePoint, Excel, and OneTrust**.
- Knowledge of **vendor management, data auditing, and regulatory compliance**.
- Strong analytical and problem-solving skills.
- Experience in **agile environments** and vendor governance methodologies.
**Who we are**
Looking for a challenging and inspiring work environment where you can make a difference?
At Zurich millions of individuals and businesses place their trust in our products and services every day.
Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence.
Imagine if you could help people do this all over the world.
You'd give them confidence and reassurance by protecting what they love most.
It's a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.
So be challenged.
Be inspired.
Help us make a difference.
At Zurich we are an equal opportunity employer.
We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability

📌 Operational & Compliance Analyst (Xico)
🏢 Zurich Insurance
📍 Xico