**Responsibilities**:
- The Product Performance Management Specialist partners across product disciplines, assists in the ownership of the product(s) and monitoring drivers for performance
- Works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the product performance team
- Evaluates variable and, at times, complex issues with major impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations
- Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
- Implements performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
- Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
- Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
- Build consensus and awareness of value proposition throughout the organization and key partners
- Prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally




- Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
**Qualifications**:
- 5-8 years of experience
- Demonstrated experience in Product Management and/or Product Development discipline
- Experience in and understanding of logistics or Industrial verticals experience with e-commerce solutions preferred
- Complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives
- In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
- Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
- Experience with and confidence in delivering presentations to clients and senior managers
**Education**:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**RESPONSABILIDADES**
1. Administrar a un equipo de gerentes de Productos (Incremento de línea, Transferencia de deuda, Disponible Banamex) para lograr objetivos definidos y cumplir con obligaciones de personal para el equipo (p. ej., evaluaciones de desempeño, contratación, medidas disciplinarias).
2. Supervisar el plan estratégico, el desarrollo,



el lanzamiento y la comercialización de un programa para obtener el máximo beneficio de cada producto.
3. Supervisar la administración diaria de productos principales, como la entrega de productos, la experiência de los clientes y las estrategias de comunicación con los clientes; ayudar al equipo a priorizar, negociar y eliminar obstáculos para lograr resultados comerciales.
4. Aplicar las propuestas de valor para los clientes, las estrategias de posicionamiento, segmentación, fijación de precios, objetivos y canales, y la diferenciación competitiva para alcanzar el estado preferido como socio de los clientes de Banamex.
5. Elaborar planes, elaboración de presentaciones para ejecutar estrategias y realizar aportes para las decisiones estratégicas que mejoren la colocación de productos
6. Gestionar la investigación de mercado de competidores y clientes, elaborar un plan de innovación de productos y abordar las pruebas fundamentales de mercantilización de productos para crear una serie avanzada de soluciones.
7. Supervisar todos los aspectos de la administración del ciclo de vida de un programa, incluidas las demandas del mercado, las tendencias tecnológicas y el campo competitivo.
8. Elaborar y comunicar un plan comercial para abordar el mercado, y coordinar e implementar procedimientos de los equipos, resoluciones de problemas de los clientes y gestión de clientes.
9. Ayudar a impulsar la innovación al trabajar con alianzas de otras áreas para desarrollar productos.
10. Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, consideración a sus clientes y activos, al impulsar el cumplimiento de las regulaciones correspondientes, acatando la política, aplicando un juicio ético s

📌 Coordinador De Programas De Tarjeta De Crédito (Xico)
🏢 Citi
📍 Xico