Eaton IT organization in Querétaro is seeking an IT Business Analyst & Process Owner for ServiceNow. You will refine epics and user stories with the Product Owner, help prioritize backlog, and ensure requirements drive the product roadmap.
As Process Owner you will document processes, train users, measure health with metrics, and collaborate with stakeholders to improve efficiency. Strong knowledge of ServiceNow modules and bilingual capabilities are required.
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📌 ServiceNow IT BA & Process Owner: Drive IT Excellence (Santiago de Querétaro)
🏢 EATON
📍 Santiago de Querétaro
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