At

Motherson

, we’re committed to advancing your career and leveraging your talents globally. Featured on TIME’s World’s Best Companies list, we specialize in manufacturing, engineering, and assembly, delivering full system solutions across industries. With a focus on innovation, quality, and sustainability, we strive to be a globally preferred sustainable solutions provider while fostering a diverse, inclusive workplace.

What you’ll do

Main Functions:

- Manage end-to-end corporate travel requirements

, including Airline bookings, Hotel &

- Car reservations and customer service operations.

- Plan and coordinate customized business and leisure travel programs based on client requirements, travel policies and budgets.

- Handle flight reservations, ticketing, cancellations, re-issuance and refunds using

Amadeus, Galileo and Sabre

.

- Ensure a high level of customer satisfaction through effective handling of calls, emails, queries and travel-related requests.

- Manage and resolve customer escalations, grievances, and operational issues within defined timelines.

- Coordinate with airlines and travel partners regarding fares, availability, special deals, corporate contracts and sales queries

.

- Support corporate clients (

Motherson

) with travel policy compliance,



cost-effective travel options and efficient booking solutions

.

- Maintain and monitor

Monthly DSR, achievement reports, MIS and other management reporting documents

.

- Coordinate with internal teams, airlines and travel service providers to ensure smooth and timely delivery of travel services

.

What we’re looking for

- Bachelor’s degree in a related field will be a plus.

- Minimum of 3 years’ experience as a Travel Agent.

- Experience in Corporate Travel Management

- English and Spanish required.

- GDS:

Amadeus, Galileo, Sabre &

- Worldspan

- Operating Systems:

Windows

- Microsoft Office:

MS Word, MS Excel &

- MS Outlook

- Online Travel &

- Booking Tools

Core Competencies:

- Airline Ticketing &
- Reservations

- Corporate Account &

- Key Client Management

- Fare Negotiation &

- Airline Coordination

- Travel Policy &

- Process Management

- Customer Service &

- Escalation Management

- Client Relationship Management

- Travel Cost Optimization

- Reporting, MIS &

- DSR Management

- Time Management &

- Multitasking

What we offer

Benefits:

- Competitive Salary

- Vacations

- Christmas Bonus

- Meals Voucher

- Saving Fund

- Health Insurance

- Life Insurance

📌 Travel Agent (Ciudad Apodaca)
🏢 Motherson Group
📍 Ciudad Apodaca