20 ago
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Listentrust
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Hermosillo
20 ago
Listentrust
Hermosillo
**Job Title: Customer Care Representative**
**Location**:Av.
P.o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.
**Company: ListenTrust**
**About Us**:
Join our dynamic team dedicated to providing exceptional support for our client, ListenTrust.
We pride ourselves on fostering a collaborative and customer-focused work environment.
**Key Responsibilities**:
- Respond promptly to customer inquiries and provide accurate information
- Process refunds, cancellations, and subscriptions
- Document customer interactions and update records
- Resolve issues and address billing inquiries
- Meet key performance indicators (KPIs) and adhere to campaign guidelines
**Qualifications**:
- Minimum 6 months of customer service experience
- Strong communication skills and a customer-focused mindset
- Ability to handle a moderate-to-high volume of inquiries
- High emotional intelligence and problem-solving skills
- Proficiency in digital tools and excellent verbal communication
- Typing speed of ***** words per minute
**Schedule**:
- 36-hour shifts available, starting at 6 AM, 7 AM, 1 PM, or 2 PM
- Versátil part-time schedules with Saturday or Sunday off
**Compensation**:
- Earn up to $3,032 weekly!
**Job Type**: Part-time
Pay: Up to $3,****** per week
Expected hours: 36 per week
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 19/11/2024
📌 Part Time Customer Care Representative (Hermosillo)
🏢 Listentrust
📍 Hermosillo