Descripción y detalle de las actividades
We are looking for a highly organized and self-motivated **Senior Account Collector** to manage the accounts receivable portfolios for Brady US, Brady Canada, and Brady Mexico.
In this role, you will be responsible for:
- Managing outstanding receivables, resolving customer disputes, and ensuring timely collection efforts.
- Experience with SAP and knowledge of electronic invoicing, particularly for Mexico, are essential.
- Experience with Mexico's electronic invoicing (SAT) requirements and regulations (for managing Brady Mexico portfolios)
**Key Responsibilities**:
- Provide customers with account statements, invoice copies, and supporting documents as required.
- Research, analyze, and resolve customer deductions and disputes (e.g., pricing issues, shortages, freight discrepancies) using tools such as SAP and Get Paid.
- Maintain a high level of customer satisfaction by providing timely and effective solutions to accounts receivable concerns.
- Work with customers to negotiate payment schedules, ensuring continued shipments while reducing past-due balances.
- Partner with Sales, Customer Service, Pricing, and Logistics teams to address and resolve customer issues that impact collections.
- Ensure adherence to all Credit & Collections policies and procedures to maintain consistency and compliance.
- Provide assistance on specific projects related to accounts receivable and collections as needed.
- Work with the e-billing team to ensure accurate and timely uploading of invoices to customer portals.
Experiência y requisitos
**Qualifications**:




- Bachelor's degree or equivalent in Finance, Accounting, Business, or a related field.
- 3+ years of experience in accounts receivable, collections, or a similar financial role.
- Proven experience using SAP to manage accounts receivable and related financial functions.
- Intermediate proficiency in Microsoft Excel; experience with collections management tools (e.g., Get Paid) is a plus.
- Fluent in English with excellent verbal and written communication skills.
Proficiency in Spanish is a plus, particularly for managing Brady Mexico portfolios.
- Strong analytical and problem-solving skills to effectively address customer disputes and deductions.
- Excellent customer service skills with a focus on resolving issues and building positive customer relationships.
- Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and meet deadlines.
- Awareness of cultural differences and a commitment to fostering an inclusive and diverse work environment.
Ventajas
- Beneficios de acuerdo a la LFT
- Seguro de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Bonos anuales
- Utilidades garantizadas
- Comedor
- Transporte
- Servicios medicos en planta
**Número de vacantes** 1
**Área** Contabilidad/Finanzas
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
- Turno Matutino
- Lunes a viernes
**Estudios** Carrera con título profesional
**Inglés **Hablado: Intermedio, Escrito: Intermedio
**Disponibilidad p.
viajar** No

📌 Senior Account Collector (Pacifico, Tijuana)
🏢 Brady Mexico S. De R. L. De C. V
📍 Tijuana