You're someone who enjoys building trusted partnerships, navigating complex challenges, and creating positive experiences for employees, leaders, and the business. You are curious, adaptable, and energized by opportunities to learn, grow, and make a meaningful impact. Successful candidates will bring: Professional fluency in both English and Spanish, with the ability to communicate effectively and collaborate with stakeholders across local, regional, and global teams. Broad HR experience and sound judgment when navigating complex employee, organizational, and business situations. Curiosity, learning agility, and adaptability, with a willingness to embrace new technologies, continuously learn, and respond to evolving business needs. Problem-solving skills and a proactive approach to identifying opportunities, addressing challenges, and improving outcomes. A passion for partnering with leaders and supporting employees through change, growth, and business transformation. The ability to build trust, foster collaboration, and influence decisions across teams, functions, and stakeholder groups. Comfort working in a dynamic environment where priorities evolve and ambiguity may require creative and thoughtful solutions. A commitment to continuous improvement, operational excellence, and delivering people-centered solutions that support both employees and the business. An interest in leveraging data, insights, and AI-enabled tools to enhance employee experiences, strengthen compliance, and improve the way work gets done. Acts as employee advocate by looking beyond process implementation into the lived experiences of employees, managers, and leaders. Collaborates with internal communications to ensure alignment on messages with a minimal degree of supervision. Leads and develops strategies to improve engagement. Designs and manages programs and activities aimed at creating a positive workplace environment. Executes optimal investments in employee experiences while contributing to the end-to-end employee experience for business impact.



Promotes fair and inclusive employee experience for all (e.g., local policy, training, perks). External Impact Networks and influences external HR leaders for engagement with external customer business decision-makers to share and inspire current or future customers to drive business, as well as communities to shape policies and programs supporting future work. Promotes and creates clarity and intentionality for consistency/differences across the relevant People Priorities by business, area, or country, creating synergies, and avoiding duplication of work. Partners across the Human Resources (HR) model to ensure seamless, high-quality delivery of HR services (e.g., onboarding, offboarding, statutory reporting, tracking and reporting). Participates in and helps drive leadership team's HR governance inclusive of HR Business Partners/HR Directors and Centers of Excellence (COEs). Supports the businesses/teams including budget management for the HR team. Influences and facilitates leadership, customer-first culture, and mindset activities. HR Governance Manages, and drives clarity for geography/client governance committee (e.g., establishes and manages governance and policies for a geography or area/client). Ensures Human Resources (HR) are aligned across businesses and stakeholder businesses within the specific area. Ensures HR information across the organization is accurate and up to date (e.g., immigration, mobility, offer governance). Bachelor's Degree in Human Resources (HR), Legal, Business, Psychology, or related field AND 7+ years experience with HR or related experience (e.g., hiring, training, performance management)



involving applicable employment laws and policies OR equivalent experience. Professional fluency in English & Spanish is required, including the ability to effectively communicate and collaborate with stakeholders across local, regional, and integral teams. 5+ years of broad HR experience Overall capabilities and skills: change management, consulting, conflict resolution, creativity, corporate culture enhancement, data analysis, judgment, stakeholder management, negotiation, written and oral communication, and ability to simplify complex topics into clear recommendations. Demonstrated ability to operate independently with minimal supervision, coach leaders or people managers, and drive decisions across complex HR topics. learning agility, resourcefulness, drive for results, and a proactive mindset are must-have capabilities to be successful in this role. Knowledge of Mexico employment law, labor regulations, statutory requirements, HR governance, and local compliance practices. Experience supporting workforce growth or transformation across scaling business environments Ensures and maintains contemporary knowledge of laws, regulations, standards, and emerging trends that may affect Human Resources (HR) policies and execution of these (e.g., legal signatories, court representation, health and safety, benefits, local documentation requirements, General Data Protection Regulation [GDPR], legal localization). Translates what requirements mean for the employer and offers correct solutions to adapt and localize policies. Ensures compliance with applicable labor laws and regulatory environment (e.g., HR suppliers). Collaborates with worker councils to ensure continued relationship. Partners and negotiates with union representatives, workers councils, etc., where applicable. Other Contribute to a positive, collaborative, and inclusive team environment. Demonstrate a commitment to continuous learning, growth, and innovation.

📌 Senior HR Generalist, Geo: Mexico (Ciudad de México)
🏢 Microsoft
📍 Ciudad de México