Account Manager, Retail Partnerships

Join a team that puts people at the center of everything. At TLNT, we believe that recruitment is more than just filling roles — it’s about connecting humans with humans. We’re a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

Join a fast-growing retail partnerships and wholesale agency that works with some of the most exciting young brands in footwear, apparel, accessories, golf, travel, gifting, and wellness, helping them land placement at major retailers and turn opportunities into real launches. As the portfolio grows, the agency is hiring its first Account Manager, Retail Partnerships, a role with genuine room to grow alongside the business.

The Account Manager will own the day-to-day operating rhythm behind client accounts, including buyer follow-up, retail opportunities, onboarding, reporting, and sales administration, ensuring every brand, buyer, and next step stays clearly tracked and followed through. This is a detail-oriented account management and sales-operations role, not a pure sales or general assistant position, suited to a self-starter who can independently manage multiple brands and timelines.

This is an excellent opportunity to grow your career with a leading US-based company—fully remote.

What You'll Do

- Client account management — weekly client updates, agendas and recaps, deliverable and deadline tracking, and organized brand assets and account records.




- Retail pipeline & tracking — maintain the CRM/tracker so every opportunity has a clear next action, owner, and due date; prepare pipeline summaries for the Founder.
- Buyer follow-up support — draft outreach and follow-up emails for review, prepare buyer-facing materials, and prep the Founder for buyer calls.
- Vendor & marketplace onboarding — coordinate retailer/marketplace setup and chase the documents, product data, images, and pricing needed to launch on time.
- PO, order & payment tracking — maintain clean records of POs, fulfillment, shipping, and payment status, and support commission reporting.
- Process & organization — run templates and consistent folder structures, identify bottlenecks, and improve recurring workflows.

What Success Looks Like in the First 90 Days

- By day 30: you know our brands, accounts, and systems, and you’ve taken over the pipeline/CRM so it’s current and accurate. Weekly client updates and meeting recaps go out reliably, without prompting.
- By day 60: you own buyer follow-up for your assigned brands — nothing slips, and every active opportunity has a clear next step, owner, and date. You’ve run at least one retailer or marketplace onboarding end to end.
- By day 90: you’re the operational backbone across multiple brands,



the Founder trusts you to keep accounts moving without hand-holding, and you’ve spotted and fixed at least one recurring bottleneck with a repeatable template or workflow.

What You Bring

- 2–6+ years in account management, sales operations, client success, wholesale/retail operations, or project management.
- Fluent English (written and verbal) — strong, professional business communication is essential.
- Strong spreadsheet, CRM, and project management skills.
- Experience managing multiple accounts, clients, or workflows at once.
- Comfortable with Google Workspace, Sheets, Slack, HubSpot, Airtable, Claude, and Notion.
- Reliable remote work setup and consistent overlap with US Eastern business hours.
- Preferred Experience
- Consumer products, retail/wholesale, ecommerce, apparel/footwear/accessories/golf/gifting/wellness, brand-side ops, retail buyer communication, marketplace/vendor onboarding, line sheets and sell sheets, or PO and sales reporting.

Salary & Perks

- Competitive Pay: We hire top talent and compensate accordingly.
- This is a full-time, long-term engagement with room to grow
- The position is immediately available and requires entering into an independent contractor agreement with TLNT.
- 100% remote — work from wherever you do your best thinking
- Monday through Friday, 8:00 a.m. to 5:00 p.m. (+/- 1 hour accepted) - PST.
- Additional perks.

Ready to apply? We'd love to hear your story. The next step is a short application where you can share more about your background and upload your resume in English. Take your time — we read every response carefully.

📌 Account Manager, Retail Partnerships (México)
🏢 TLNT Group
📍 México