We're looking for an experienced Transportation Broker Assistant to join a growing logistics team supporting freight brokerage operations across North America.
This role is ideal for someone with hands-on experience in freight brokerage and load coordination who can independently manage loads, communicate with carriers, negotiate rates, verify carrier compliance, and track shipments from pickup through delivery.
You'll work directly with the head of the customer's book of business, supporting the day-to-day operation and gradually taking on more responsibility as you build confidence in the role. This is not an entry-level position and requires someone who already understands the freight brokerage process and can work independently with minimal training.
Key Responsibilities
✨ Receive and post freight loads
✨ Source, qualify, and select carriers for available shipments
✨ Negotiate carrier rates and secure equipment
✨ Perform carrier due diligence and verify carrier authority and insurance
✨ Review and verify required carrier paperwork and documentation
✨ Enter and maintain accurate load and carrier information in the TMS
✨ Dispatch loads and coordinate transportation activities
✨ Track shipments from pickup through final delivery
✨ Monitor load status and proactively address issues or delays
✨ Communicate effectively with carriers and internal stakeholders
✨ Support the management and growth of the customer's book of business
✅ Requirements
✔ 1–2+ years of hands-on freight brokerage/load brokering experience
✔ Previous experience within the trucking, freight brokerage, or transportation industry
✔ Proven ability to independently receive, post, and manage loads
✔ Experience sourcing carriers and negotiating freight rates
✔ Knowledge of carrier authority, insurance, compliance, and required paperwork
✔ Experience entering and managing shipment information in a TMS
✔ Strong understanding of the freight brokerage process
✔ Fluent English with strong verbal and written communication skills
✔ Ability to work independently in a remote environment with minimal supervision
✔ Reliable phone/cell service and standard laptop setup
Tools / Technical Skills
ITS Dispatch by Truckstop — strongly preferred
Transportation Management Systems (TMS)
Load posting and dispatch systems
Carrier verification/compliance platforms
Microsoft Office / Google Workspace
Freight brokerage and load management tools
Experience with another TMS can be transferable, but the candidate will ultimately be expected to work with ITS Dispatch by Truckstop.
Soft Skills / Work Style
Strong negotiation and communication skills
Highly organized and detail-oriented
Independent and self-motivated
Strong problem-solving abilities
Comfortable managing carrier relationships
Reliable and accountable in a remote environment
Able to manage changing priorities and shipment requirements
Candidates must be adaptable with their working hours based on business needs and may occasionally be required to provide coverage during different U.S. time zones or on weekends.
Important Note
This is not an entry-level opportunity. Candidates must have previous hands-on experience brokering freight loads. General logistics experience without freight brokerage experience will not be sufficient.
Join Us
If you already have hands-on freight brokerage experience and enjoy coordinating carriers, negotiating rates, and keeping freight moving smoothly, we'd love to hear from you. Join a growing remote logistics team and take ownership of meaningful freight operations across North America.
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