A general financial technology company is looking for a Strategic Key Account Manager to own, grow and protect a portafolio of strategic enterprise accounts tied to a major financial institution partnership. This is not an administrative account role, the KAM is an Individual Contributor who is the owner of growth, the commercial relationship and the strategic health of the portafolio.

What you'll Do

- Manage and grow a portafolio of strategic accounts (this position is not a team leader, is an individual contributor role).
- Own the growth, revenue, profitability and retention of your assigned accounts.
- Build long-term relationship with key decision-makers.
- Identify and execute cross-sell and portafolio expansion opportunities.
- Build and execute account growth plans.
- Act as the first point of commercial contact for critical needs, issues and escalations.
- Coordinate internally across multiple teams to ensure an integrated response and solution for the client.
- Identify account risk - client loss, declining volume, relationship deterioration- and build recovery plans.




- Maintain an up-to-date growth pipeline and provide a reliable commercial forecast.
- Generate performance analysis and insights to support commercial decisions.
- Represent the organization to strategic clients with a consultative vision.

What you Bring

- Bachelor's degree in BA, finance, economics, marketing, engineering or related field.
- 5+ years of commercial experience, preferably in key account management, banking, fintech, payments, financial technology, financial services or B2B industries.
- Proven exeprience managing strategic o corporate accounts.
- Experience negotiating and building relationships with senior-level clients.
- Experience managing portafolios and revenue targets.
- Intermediate-advanced to advanced English.

Nice to Have

- Knowledge of payments and acquiring.
- Corporate and enterprise baking experience.
- E-commerce and omnichannel knowledge.
- Familiarity with financial products and payments solutions.
- Portafolio management experience.
- Microsoft office (Excel, Power Point advanced), Outlook, Teams, PowerBI.

📌 Strategic Key Account Manager (México)
🏢 ManpowerGroup Caribe y Centroamérica
📍 México