Bilingual Customer Service Representative – Spanish-English
Your potential has a place here with TTEC’s award-winning employment experience. As a
Bilingual Customer Service Representative – Spanish-English
working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our
Great Place to Work®
certification in Mexico says it all

What You Can Expect
- Up to $19,360MXN based on skills and the candidate’s qualifications for the program, including additional bonuses based on your performance
- Unique benefits that include medical service on-site, life insurance, versátil restaurant vouchers that can be used in our onsite cafeteria or fun local hangouts, just to name a few
- Leaders and coworkers who are supportive of your career and professional development with 1000s of free training opportunities, opportunity for tuition reimbursements and an inclusive culture (check out our Employee Resource Groups like Women in Leader)




- Pus a community-minded organization where giving back is encouraged (TTEC Foundation grants supporting local education are fully-driven by employees)

What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role
- At least 1 year of recent experience in Customer Service
- Advanced English and Spanish both written and spoken
- Open availability to work any shift, including evenings and weekends
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft

📌 Bilingual Customer Service Representative (Ciudad de México)
🏢 TTEC
📍 Ciudad de México