Bilingual Technical Support Representative –Spanish-English
Your potential has a place here with TTEC’s award-winning employment experience. As a
Bilingual Technical Support Representative – English-Spanish
working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our
Great Place to Work®
certification in Mexico says it all

What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role
- 1 year minimum of tech support and troubleshooting experience
- Minimum 6 months of call center experience




- Fluent in English and Spanish
- Comfortable working to resolve the customer’s issues before escalating to the next level
- High school diploma or equivalent
- Computer savvy

What You Can Expect
- Up to $20,560MXN based on skills and the candidate’s qualifications for the program, including additional bonuses based on your performance
- Unique benefits that include medical service on-site, life insurance, adaptable restaurant vouchers that can be used in our onsite cafeteria or fun local hangouts, just to name a few
- Leaders and coworkers who are supportive of your career and professional development with 1000s of free training opportunities, opportunity for tuition reimbursements and an inclusive culture (check out our Employee Resource Groups like Women in Leader)
- Pus a community-minded organization where giving back is encouraged (TTEC Foundation grants supporting local education are fully-driven by employees)

Bit More

📌 Bilingual Technical Support Representative –Spanish-English (Ciudad de México)
🏢 TTEC
📍 Ciudad de México