Job Description
Exceptional Hospitality Starts with You
Picture yourself creating unforgettable first impressions. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a
Site Inspection Lead
, you’re not just coordinating property tours—you’re bringing the light and warmth of hospitality to life by showcasing our resort, building meaningful connections with clients, and creating memorable experiences that inspire confidence and turn opportunities into lasting partnerships.

Responsibilities
Here's what you'll do during a typical day:
- Lead exceptional site inspections: Welcome prospective clients, showcase the resort’s venues and facilities, and deliver engaging, personalized property tours that highlight the unique experiences offered by Hilton Tulum and Conrad Tulum.
- Coordinate inspection logistics: Schedule site visits, prepare itineraries, arrange venue setups, and collaborate with operational departments to ensure each inspection is seamless and reflects brand standards.
- Support the sales process:



Partner closely with the Sales and Events teams to identify client needs, provide property information, follow up on inspection outcomes, and contribute to converting opportunities into confirmed business.
- Build meaningful client relationships: Create memorable first impressions by understanding each client’s vision, answering questions, and delivering a warm, professional, and personalized experience throughout every visit.
- Maintain accurate records and reporting: Track site inspection activities, update client information in sales systems, prepare visit summaries, and provide insights that support business development and future sales strategies.

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of
Hospitality
. Acting with
Integrity
and always doing the rig

📌 Site Inspection Lead (Tulum)
🏢 Hilton
📍 Tulum