If you like change, change to us

We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great

Your Role:
- As a Junior position in the global team, you will support the availability of IT systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.
- You provide 1st and 2nd Level support solving current network security related incidents, service requests, changes and problems.
- You will pro-actively monitor and improve IT network security systems to provide optimal performance.
- Perform regular system health-checks including but not limited to:
- Review and resolution of network alerts generated via NORMA Group monitoring systems.
- Ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.




- Proactive resolution of network and network security related incidents and alerts.
- Regularly prepare, implement and review firewall policy rule changes.
- Handle configuration, maintenance and monitoring of active LAN, NAC (802.1x), integral-WAN, switches, routers, load balancers, reverse-web-proxy, firewalls, SD-WAN, wireless infrastructure and other network equipment from a variety of manufacturers: Check Point, VMWare, Velocloud, HP/Aruba, Cisco, Citrix, Netscaler, Microsoft Azure.
- Actively participate in projects related to new implementations, architecture changes, upgrades, optimisation and migrations of business acquisitions.
- Implement and maintain documentation for networks and systems, SOPs (Standard Operating Procedures), licenses, etc. including using diagramming tools such as MS Visio.

Requirements:
- Education / Experience: Degree in computer science or 1-year experience working in IT, ideally as Network Analyst

📌 Jr Network Security Engineer (México)
🏢 Norma Group
📍 México