Overview
CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

The Opportunity
Your Impact
The purpose of this role is to support our growing general Supply Chain & Planning capability, centred around our core WMS template. We are seeking a DevOps analyst with strong warehouse process and IT knowledge to drive change adoption,



transition to sustain (T2S) and build enterprise capability across the user base to reduce incidents and problems, driving day to day service delivery as part of a team providing 24/7 coverage to business critical Move sites.

Responsibilities
- Incident resolution for WMS and integrations, including interfaces with ERP (e.g., SAP), automation systems, and warehouse IT hardware ie. handheld terminals (HHTs) & printers.
- Core IT functional ownership of LEA Reply Europe and LATAM assignment groups to ensure ServiceNow incidents and problems are resolved to meet service levels.
- Supporting the AWMS sites and markets in non-vendor defects and issues, especially business process errors, user application errors, or broader competency-based issues.
- Maintains ServiceNow knowledge base of key articles to ensure supporting materials meet the needs of the user base.
- Manages change requests from intake through func

📌 DevOps Service Analyst (San Nicolás de los Garza)
🏢 PEPSICO
📍 San Nicolás de los Garza