Position Summary

SailPoint is seeking a Manager of Productivity & Collaboration to lead our internal Business Applications team. Transitioning this function from day-to-day administration to strategic leadership, this role will own the roadmap and management of our critical productivity platforms—specifically Atlassian (Jira, Confluence), Slack, Asana, Lucid, and SharePoint.

You will manage a team of two direct reports, drive vendor relationships, and spearhead the integration of AI and enhanced security measures across our tool stack to support SailPoint’s continued integral scale.
Key Responsibilities
- Team Leadership: Directly manage, mentor, and conduct regular performance reviews for a team of 2 application administrators, ensuring clear KPI alignment and career development.
- Strategic Platform Ownership: Develop, publish, and maintain a 12-month strategic roadmap for all owned productivity platforms, heavily prioritizing AI integration and security compliance.
- Atlassian Architecture: Act as the ultimate technical authority for our Atlassian environment,



designing scalable workflows and ensuring the system meets the high-demand needs of our product engineering teams.
- Application Governance & ROI: Oversee SaaS configurations, monitor active license utilization (targeting >90% efficiency), manage vendor renewals, and optimize total cost of ownership.
- Operational Excellence: Establish a measurable operational cadence. Track and report monthly metrics on ticket resolution times, capacity planning, and project delivery SLAs.
Required Skills & Experience
- Experience: 5+ years of deep, architect-level experience specifically with the Atlassian suite (Jira, Confluence) is mandatory.
- Leadership: Proven experience in a Manager or Team Lead capacity, with a track record of successfully mentoring technical direct reports.
- Education: B.S. in Computer Science, Information Systems, or equivalent work experience.
- Technical Acumen: Ability to translate complex bu

📌 Manager, IT Productivity (México)
🏢 SailPoint Technologies
📍 México