Summary
Drive continuous improvement through the development and implementation of Quality processes, systems, tools and techniques. Provide exceptional support to customers, team members, and shareholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Leadership And Management Responsibilities
Recruitment and Retention
- Recruit, interview and hire Quality Engineers, OBA (out of box audit) personnel and Quality Analyst resources.
- Communicate criteria to recruiters for Quality Engineers, OBA (out of box audit) personnel and Quality Analyst candidates.
- Coach Quality Engineering staff in the interviewing/hiring process.
- Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development
- Identify individual and team strengths and development needs on an ongoing basis.
- Create and/or validate training curriculum in area of responsibility.
- Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer.




- Create and manage succession plans for Quality function.

Performance Management
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
- Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
- Express pride in staff and encourage them to feel good about their accomplishments.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of large teams and keep th

📌 Site Quality Manager (Zapopan)
🏢 Jabil
📍 Zapopan