Description
Precision Drives Flight.So Does the Right Customer Service Professional.Customer Service RepresentativeAerospace Fastener Distribution | AS9100 Environment | Chatsworth, CA
At Align Aerospace, customer service is not transactional — it is operational responsibility inside a regulated aerospace supply chain. We don’t process orders. We protect aircraft production schedules. Every purchase order you touch supports critical aerospace programs — OEMs, MRO facilities, and general manufacturers who depend on precision, documentation integrity, and disciplined execution.
We are seeking a disciplined, detail-driven professional who understands that in aerospace distribution, accuracy is not optional — it’s operational integrity.
If you thrive in structured environments, take ownership without waiting to be asked, and believe that excellence lives in the details — you may be exactly who we’re looking for.
Why Professionals Choose Align Aerospace
We invest in people who take ownership and perform at a high level.
This is not a call-center job.
This is not retail customer service.
This is not a sales role.
Compensation
Starting at $47,840 annually
$5,000 annual performance bonus
Health & Financial Security
401(k) with company match
Medical & Dental plan options
FREE Vision coverage
FREE Term Life Insurance
FREE Long-Term Disability
Optional supplemental coverages
Work-Life Balance
Paid Holidays
Paid Time Off
Standard 40-hour schedule
OR
Alternative Workweek (every other Friday or Monday off)
Growth & Advancement
We promote from within and reward performance, accountability, and consistency. Growth opportunities are earned through discipline and measurable results — not tenure alone.
The Impact You'll Have
? Ensure purchase orders align with aerospace contracts before release
? Maintain 99%+ order accuracy in a regulated ERP environment
? Protect documentation traceability and compliance
? Identify and escalate delivery risks before they become failures
? Support