Training, Culture (Monterrey)

Training, Culture (Monterrey)

20 ago
|
Johnson Controls
|
Monterrey

20 ago

Johnson Controls

Monterrey

Johnson Controls, a integral leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
A Training Manager’s main role is to identify training needs, create training plans, and deploy effective training programs to improve employees’ skills, productivity, and quality of work. They assess training program effectiveness, manage training budgets, and stay updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.




How you will do it:
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Draw an overall or individualized training and development plan that addresses needs and expectations
Deploy a wide variety of training methods
Conduct effective induction and orientation sessions
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Manage training budget
Provide opportunities for ongoing development
Resolve any specific problems and tailor training programs as necessary
Maintain a keen understanding of training trends, develop

📌 Training, Culture (Monterrey)
🏢 Johnson Controls
📍 Monterrey

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