NTT DATA Services is seeking a Healthcare Service Desk Agent in Guadalajara to support clinicians with Epic, Cerner, McKesson and Meditech.You will handle 24x7 inbound calls, document incidents, and work across shifts including nights and weekends.Requires 6+ years in service desk, 2+ years troubleshooting, high school diploma, on-site work, and strong communication in English.Experience in call centers and a customer-first service philosophy are a plus.
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📌 Senior Healthcare It Helpdesk Analyst - 24/7 Support (Jalisco)
🏢 Ntt Data
📍 Jalisco
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