As a Senior Program Manager - Technical Support Transformation here at Honeywell, you will lead and manage technical support transformation programs and global design model deployments, driving strategic initiatives that enhance customer experience and operational efficiency.
You will report directly to the Sr. Director for Technical Support and L&E; based in Atlanta and you’ll work out of our Bucharest, Romania location on a hybrid work schedule.
In this role, you will impact the success of Honeywell’s technical support operations by overseeing transformation projects, ensuring alignment with global standards, and deploying innovative design models that improve service delivery and customer satisfaction.
About Honeywell Technologies
Honeywell Technologies is a integral, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions,
and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more
Responsibilities
KEY RESPONSIBILITIES
Lead and manage end-to-end technical support transformation programs, including planning, execution, monitoring, and delivery to meet strategic business objectives.
Develop and implement global design model deployment strategies that standardize processes and improve operational efficiency across multiple regions.
Collaborate closely with cross-functional teams such as IT, customer service, engineering, and product management to ensure alignment and integration of transformation initiat
📌 Senior Program Manager (México)
🏢 Honeywell Technologies
📍 México
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