If you have ever watched television or enjoyed a movie on your phone or tablet, this experience was likely brought to you through an Ateme solution created by our award-winning engineering teams.
Ateme (PARIS: ATEME) is the global leader in video delivery, partnering with top content and service providers, and streaming platforms like Netflix.
Through our cutting-edge R&D; and innovation, we enable clients to deliver high-quality video experiences on any device, boosting engagement and revenue.
Guided by a robust CSR policy, we are committed to maing the entertainment and video experience captivating, greener, accessible to everyone, as well as promote our employees’ well-being and ethical business practices.
At Ateme, we prioritize innovation, collaboration, empowerment, agility, and diverse contributions.
Join us and help shape the future of video delivery
Want to work on the technology behind general streaming platforms like Netflix? Join ATEME and help deliver high-quality video experiences at scale.
Mission:
In this role,
you will play a key part in ensuring seamless video delivery for millions of viewers by deploying and optimizing cutting-edge streaming solutions across the Americas.
Key Responsibilities:
Deployment & Integration:
Install, configure, and integrate ATEME solutions within customers’ broadcast and streaming environments.
Collaborate with internal teams (R&D;, Sales, and Product Management) to ensure smooth implementation and customer satisfaction.
Document deployment procedures and best practices to enhance knowledge sharing.
Customer Support & Troubleshooting:
Provide technical support, diagnosing and resolving complex system issues.
Analyze logs and performance metrics to identify root causes and optimize system performance.
Work closely with customers to address technical inquiries and offer timely solutions.
Assist in training clients on ATEME products and solutions.
Continuous Improvement & Innovation:
Contrib
📌 Support & Deployment Engineer – Naucalpan de Juárez, Mexico | Hybrid
🏢 Ateme
📍 Naucalpan de Juárez
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