Experience in SAP SaaS security/administration; Ariba user/group/role administration; Concur user permissions, delegates, and approver roles; procurement/finance process awareness; IAS/IAG/SSO awareness; ticket execution, SLA discipline, documentation, and an RCA mindset.

Manage Ariba and Concur provisioning/deprovisioning, groups, roles, permission sets, delegates, approval roles, reporting permissions, admin permissions, and access troubleshooting.

Resolve user access incidents, role-mapping defects, integration-driven user issues, SSO/provisioning handoff issues, and recurring access patterns across procurement, travel, and expense processes.

Validate requests against least-privilege principles, approval models, security matrices, SoD/critical access expectations, and evidence requirements.

Build KB articles and propose catalog updates, role templates, workflow improvements, or automation where repeated SaaS access requests occur.

📌 SAP SaaS Security/Admin (Ciudad de México)
🏢 IBM
📍 Ciudad de México