Role: Social Community Manager

THE OPPORTUNITY

Based in Mexico City as part of OLIVER's LATAM in-house studio, you'll be the front-line specialist responsible for community engagement, brand voice, and real-time social presence across a portfolio of leading household brands. From always-on publishing and reactive cultural moments to creator collaborations and community insight, you'll help ensure these brands show up consistently, authentically, and at the right moment.

THE ROLE:

This isn't a scheduling role. It's a community-first role: One that sits at the intersection of brand voice, social culture, and genuine human connection.

You'll manage the day-to-day social presence of a leading household brand portfolio in Mexico, monitoring platforms, responding to communities, identifying cultural moments, and coordinating content delivery with the wider studio team. You understand what makes Mexican audiences stop scrolling, and you know how to apply a brand's tone of voice in a way that feels platform-native rather than corporate.

We're looking for someone organised and fast-moving,



with a real passion for social and a genuine feel for Mexican digital culture.

WHAT YOU'LL DO

Community Engagement & Brand Voice
- Write and review social copy across platforms, ensuring tone of voice is compelling, authentic to each brand, and tailored to each platform's conventions
- Monitor and respond to comments, messages, and mentions in real time — handling community questions and feedback with speed and care
- Execute surprise and delight initiatives that build brand loyalty and reward community participation
- Identify, engage, and build relationships with brand advocates and key community members; surface user-generated content opportunities for the wider team

Content Planning & Cultural Moments
- Manage brand handles across TikTok, Instagram, Facebook, and emerging platforms, coordinating always-on publishing with campaign activations and reactive opportunities
- Monito

📌 Community Manager (Ciudad de México)
🏢 OLIVER Agency - Mexico
📍 Ciudad de México