Senior Analyst, Demand Planning & Analytics
About the Team:
You will be a part of the Workforce Management (WFM)) team which is a component of the Integral Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences.
About the Role:
We are seeking a dynamic Senior Business Analyst to join our Forecasting Workforce Management team. This role will be instrumental in managing and driving projects aimed at scaling our global operations, optimizing processes, and coming up with cost-saving solutions.



Your analytical expertise and strategic vision will shape the future of DoorDash's operational excellence. To be successful in this role, you should have demonstrated experience in designing, implementing and executing SQL. You should also have a talent for improving business processes. You'll be responsible for bridging data and business requirements, asking insightful questions and mining the answers. This role plays an important part in leading projects and influencing cross-functional teams such as Business Intelligence, Data Science, Operations, Finance and Customer Experience.
You’re excited about this opportunity because you will:
- Manage Processes & Timelines; You will manage timely and succinct communications to Senior leadership partners to ensure accountability. You’ll balance urgency and priority while moving the needle on multiple initiatives
- Own business outcomes of our GSIO by driving initiatives across technical teams such as Data Science and Business I

📌 Senior Analyst, Demand Planning (Ciudad de México)
🏢 DoorDash Mexico
📍 Ciudad de México