medbpo360 in jalapa, ver is seeking a full-time on-site call center representative to handle inbound and outbound calls about patient billing, scheduling, and payer follow-up. You will provide clear, accurate information, document call details, and escalate complex issues while maintaining confidentiality and hipaa compliance.
you will work with computer-based tools, follow scripts, and collaborate with supervisors to meet team performance goals in a fast-paced environment.