Description
Are you excited by the prospect of working with innovative cloud and security solutions?
Would you like the opportunity to work in a high-impact role responsible for customer growth?
Join our Akamai Zero Trust Team
The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.
Partner with the best
Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions
As a Technical Account Manager, you will be responsible for:
- Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
- Designing a journey with customer and provide assistance to help them on achieving planned milestones.
- Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
- Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
- Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
- Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.
Do what you love
To be successful in this role you will:
- 5+ years of experience and a Bachelor's in Computer Science or electrical engineering
- Possess technical background and practical experience in cybersecurity
- Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions
- Deliver expert advice on infrastructure design and optimization in on-premises and cloud services while developing strategies leveraging Akamai's Products
- Demonstrate exceptional ability to analyze and resolve problems effectively.
- Have advanced proficiency in English, with full fluency in both written and spoken communication
About us
At Akamai, we make life better for billions of people, trillions of times a day.
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