10x Genomics is seeking a Customer Service Specialist to manage end-to-end orders, RMAs, and master data in Oracle ERP and Salesforce. The role collaborates with Sales, Finance, Legal, Operations, and Supply Chain to ensure accurate pricing and timely delivery for distributor and direct channels. You will coordinate with 3 PLs and logistics partners, keeping customers and sales informed throughout the process while supporting onboarding and new product introductions.
📌 Remote customer experience specialist – orders & logistics (Santiago de Querétaro)
🏢 Neara
📍 Santiago de Querétaro
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