We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Entry level hybrid role located in Mexico City or Monterrey with 3 days a week in office required. #li-mc8
Meet your team:
BIO Americas is responsible for 24x7 Ops of important and critical SAP systems and applications embedded in an international delivery approach.
As part of BSS team, the “Cloud Platform enablement” team is focusing on shared infrastructure services.
As IT Technology Services Specialist you are responsible for:
- Conceptual design, configuration and administration of server landscapes with focus on Windows and Linux Operating systems
- Drive innovation to optimize,



automate and standardize the operational delivery processes using Agentic AI and automation tools.
- Strong collaboration with server management units in the Service Centers of Global IT IS
- Strong alignment and close cooperation with internal customers and partners

Requirements of the role:
- Strong eagerness to learn and bringa structured, customer-focused approach to technical support and problem solving.
- Thrive in team settings, communicate clearly, and consistently uphold a positive customer service attitude.
- Two years of experience with cloud-based services along with the adaptability to work across different platforms.
- Working knowledge of programming languages such as C++, Java, HTML, Python, and PHP to aid troubleshooting and automation
- Foundational understanding of AI to leverage data-driven insights and emerging technologies

Bring out your best
SAP innovations help more th

📌 Next Generation Cloud Services Specialist (San Pedro Garza García)
🏢 Sap
📍 San Pedro Garza García