gsb solutions seeks a customer service manager to oversee customer-facing it/telecom services, ensuring service quality and customer satisfaction. You will coordinate virtual teams and manage escalations in a fast-paced environment.
requirements include 5+ years in service management, strong communication, and the ability to drive governance and improvements across multiple stakeholders. On-site monterrey with some office presence needed.
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📌 Senior customer service manager – it/telecom operations lead (Monterrey)
🏢 Gsb Solutions
📍 Monterrey
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