techloom global connects industry-leading companies across various sectors with top-tier integral talent. Our expertise spans a wide range of functions, including sales development, product and engineering, marketing, operations, customer success, finance, and administrative support. As a techloom global team member, you become part of a network of high-caliber professionals delivering real impact for forward-thinking companies navigating today's dynamic and competitive landscape.

this role supports two parallel operations — a 20-plus unit residential rental portfolio and a grocery/liquor store business — by bringing structured, documented coordination to vendor scheduling, compliance tracking, and tenant and store communications. The dispatch coordinator will replace ad hoc phone and text-based workflows with a consistent, trackable system covering confirmed appointments, in-progress status, and completion logging across both lines of business. The position operates fully within est business hours and requires a self-sufficient operator who can own recurring workflows end to end without requiring constant escalation.

(responsibilities)

- coordinate and schedule vendors across hvac, plumbing, electrical, refrigeration, and general handyman trades.
- execute structured confirmation workflow at day-before, morning-of, and completion stages for every dispatch.
- log all vendor dispatches same day across both the residential portfolio and store operations.
- track recurring compliance renewal deadlines for lead-paint registration and rental licenses ahead of due dates.




- maintain and update multiple excel or google sheets trackers covering properties, contractors, and maintenance schedules.
- conduct written and verbal follow-up with tenants, vendors, and store staff to confirm work status and next steps.
- approve or route repair requests independently within pre-set dollar thresholds without escalating routine decisions.
- document sops for each recurring workflow within the first 30 days of engagement.

(requirements)

- 3 to 6 years of experience in a coordination, dispatch, or operations support role.
- demonstrated experience coordinating vendors or contractors across multiple trades simultaneously.
- proven ability to manage structured multi-step confirmation and logging workflows consistently.
- strong proficiency in excel and google sheets for maintaining multiple live operational trackers.
- strong written and verbal communication skills for follow-up with tenants, vendors, and store staff.
- ability to track recurring compliance or renewal deadlines independently without a legal or compliance background.
- comfortable making approval decisions within defined dollar thresholds without requiring escalation on routine items.

(nice to haves)

- prior property management or real estate operations experience.
- familiarity with apartments.com or a comparable property management and leasing platform.
- familiarity with rent-comp tools such as rentometer, zillow, or redfin.
- experience writing sop documentation for recurring operational workflows.
- retail or grocery operations exposure.

📌 Property maintenance dispatch coordinator (México)
🏢 TechLoom Global
📍 México