Concentrix is seeking a Sr. Representative, Real Time Management - Bilingüe to oversee intraday staffing and agent availability within a Call Center environment. The role uses scheduling systems to meet client expectations and Concentrix standards.
The adecuado candidate has 1+ year in Workforce Management or data analysis, strong English communication, and advanced Excel Pivot Table skills. This position emphasizes accuracy, multitasking, and quick learning in a fast-paced setting.
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📌 Bilingual Real-Time Management Analyst (Santiago de Querétaro)
🏢 Concentrix
📍 Santiago de Querétaro
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