Description
Lead the execution of the Learning & Development strategy for the Mexico sub-region, within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.
Description
Lead the execution of the Learning & Development strategy for the Mexico sub-region, within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.
Key job responsibilities
- Owns strategy execution within a defined framework.
- Contributes to sub-regional strategic planning and influences their team's roadmap.
- Translates operational pain points into learning solutions.
- Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.
- Defines and tracks metrics measuring team progress, associate experience, and operational excellence.
- Develops mechanisms to report on training effectiveness.
- Leads regional and national-scope programs.




- Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.
- Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

Basic Qualifications
- Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field
- Experience working with cross-functional teams
- Experience defining and implementing process improvement initiatives using data and metrics
- Speak, write, and read fluently in English
- Experience building and managing teams
- Experience in a high volume, high production operations environment
- Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc

📌 Learning Manager UTR (México)
🏢 Amazon
📍 México