Integon, part of The Allstate Corporation, seeks a Team Lead to blend customer service excellence with people leadership in Tijuana. You will support daily operations, coach teammates, handle escalated issues, and collaborate with leadership to improve performance and customer satisfaction.
Responsibilities include guiding process improvements, training new hires, reviewing lender requirements and policy documentation, mentoring staff on insurance tracking, and ensuring accurate, compliant
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📌 Customer Care Ops Lead - Mentoring & Process Impact (Tijuana)
🏢 Allstate
📍 Tijuana
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