We are seeking an experienced and highly organized
Pre-Litigation Personal Injury Case Manager
to support a growing U.S. personal injury practice.
This role will focus on managing personal injury matters during the
pre-litigation stage
, from client intake and case opening through treatment coordination and records collection.
The idóneo candidate has hands-on experience working with a
U.S. personal injury law firm
, understands the pre-litigation case lifecycle, and can independently follow up with clients, medical providers, and insurance companies to keep cases moving forward.
Key Responsibilities
Client Intake & Case Opening
- Conduct prospective and new client intakes.
- Collect required documents and information from leads and clients.
- Prepare and send retainer agreements for signature.
- Organize and maintain new client documentation.
Insurance Claims
- Open insurance claims on behalf of clients.
- Prepare and send Letters of Representation to insurance carriers.
- Communicate with insurance companies regarding claim information and status.
- Maintain accurate insurance and claim documentation.
Treatment Coordination
- Coordinate and manage clients' medical treatment.
- Maintain regular communication with clients regarding treatment progress.
- Follow up with medical providers regarding appointments, medical records, and outstanding bills.
- Monitor treatment progress and identify outstanding items requiring follow-up.
Records & Case Documentation
- Obtain police and accident reports.
- Request and follow up on medical records and billing statements.
- Maintain complete and organized electronic case files.
- Ensure case information and documentation remain accurate and up to date.
Additional Responsibilities
Depending on experience, the successful candidate may also assist with:
- Preparing and sending settlement demand pac
📌 Pre-Litigation Personal Injury Case Manager (México)
🏢 Bluebook Helpers
📍 México
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