GOSECO International Executive Search has been exclusively retained by a leading general customer experience and business process outsourcing organization to lead the search for their next Director of Recruiting - North America.
This strategic executive will play a critical role in driving workforce growth and talent acquisition excellence across Mexico and the United States, supporting the organization's continued expansion and operational success.
I. COMPANY OVERVIEW
Our client is a global provider of customer experience solutions and business process outsourcing services, with operations spanning the United States, Mexico, India, and Latin America. The organization serves leading multinational companies across healthcare, telecommunications, and consumer sectors, leveraging a combination of highly skilled professionals and AI-enabled technologies to deliver exceptional customer experiences and operational outcomes.
As the company continues its rapid expansion throughout North America,



it is seeking an accomplished talent acquisition leader capable of building scalable recruitment strategies, enhancing organizational capabilities, and ensuring access to high-quality talent aligned with long-term business objectives.
II. POSITION SUMMARY
The Director of Recruitment - North America will be responsible for leading all recruitment functions supporting operations in Mexico and the United States. This executive will develop and execute comprehensive talent acquisition strategies that enable the organization to attract, hire, and retain top talent necessary to support both current operations and future growth initiatives.
The role requires a strategic, data-driven leader with demonstrated experience overseeing large-scale, high-volume recruiting organizations. The successful candidate will partner closely with executive leadership, human resources, operations, finance, and marketing teams to align workforce planning initiatives with business objectives while improving rec

📌 Director of Recruitment (México)
🏢 GOSECO International Executive Search
📍 México