We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the
best in you. We're builders touching over 20 industries and 80% of global
commerce, and we need your unique talents to help shape what's next. The work is
challenging – but it matters. You'll find a place where you can be yourself,
prioritize your wellbeing, and truly belong. What's in it for you? Constant
learning, skill growth, great benefits, and a team that wants you to grow and
succeed.
Entry level hybrid role located in Mexico City or Monterrey with 3 days a week
in office required. #li-mc8
Meet your team:
BIO Americas is responsible for 24x7 Ops of important and critical SAP systems
and applications embedded in an international delivery approach.
As part of BSS team, the “Cloud Platform enablement” team is focusing on shared
infrastructure services.
As IT Technology Services Specialist you are responsible for:
* Conceptual design, configuration and administration of server landscapes with
focus on Windows and Linux Operating systems
* Cloud administration skills
* Drive innovation to optimize, automate and standardize the operational
delivery processes using Agentic AI and automation tools.
* Strong collaboration with server management units in the Service Centers of
Integral IT IS
* Strong alignment and close cooperation with internal customers and partners
Requirements of the role:
* Strong eagerness to learn and bring a structured, customer-focused approach
to technical support and problem solving.
* Thrive in team settings, communicate clearly, and consistently uphold a
positive customer service attitude.
* Two years of experience with cloud-based services along with the adaptability
to work across different platforms.
* Working knowledge of programming languages such as C++, Java, HTML, Python,
and PHP to aid troubleshooting and automation
* Foundational understanding of AI to leverage data-driven insights and
emerging technologies