About GoodLeap:
Essential Job Duties & Responsibilities:
- Outbound/Inbound calls with delinquent borrowers
- Find solutions to help bring borrower’s loans to a current status
- Process payments for borrowers with past due payments
- Maintain daily, weekly, and monthly collection and metric goals
- Remain in compliance with Goodleap’s collections policies and procedures

Required Skills, Knowledge & Abilities:
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
- Excellent verbal and written communication skills
- Prior call center experience with financial products preferred
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor




- Bilingual Spanish/English required

Compensation: MXN $89.33/hour + bonus

Additional Information Regarding Job Duties and Job Descriptions:
Tipo de puesto: Tiempo completo

Sueldo: $89.33 la hora

Beneficios:
- Protegido de gastos médicos mayores
- Seguro dental
- Vales de despensa

Pregunta(s) de postulación:
- ¿Tienes experiência trabajando en soft/hard collections?
- Es una posicion 100% presencial en la Ciudad de México. ¿Estas de acuerdo?

Idioma:
- ingles avanzado? (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Agente Bilingüe de Cobranza (Actipan)
🏢 GoodLeap
📍 Actipan