We are looking for a customer-focused Customer Support Representative to join our growing support team.

What you get to do:
- Provide accurate information and guide users step by step through questions or issues
- Use internal tools and templates to ensure consistent, high-quality responses
- Document customer interactions and update internal systems as needed
- Collaborate with the support team to improve efficiency and customer experience

What we are looking for:
- Previous experience in customer service, online support, or similar roles is a plus (not required)
- Strong written English skills:
- Excellent communication skills and a customer-oriented mindset
- Comfortable learning new software tools and adapting to digital platforms
- Reliable, detail-oriented,



and able to work well in a team environment

What We Offer
- Full-time, long-term opportunity under "contract" employment
- Stable and supportive team environment
- Training and ongoing support
- Performance-based growth opportunities
- Multiple shift options available (morning, afternoon, overnight)

If you enjoy helping people, communicating clearly in writing, and working in a structured support environment, we encourage you to apply.

Pay: $14,000.00 - $15,000.00 per month

Experience:
- customer service: 1 year (preferred)

Language:
- English (required)

Work Location: In person

📌 Text & Email Customer Support (On-site) (Cooperativa Cuauhtémoc)
🏢 Vazquez Recruitment
📍 Cooperativa Cuauhtémoc