Description
⁠⁠⁠⁠⁠⁠⁠Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Housekeeping Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
Conduct inspections:



Oversee and perform room and public area inspections to maintain high-quality standards and compliance
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

📌 Gerente de Ama de Llaves (Tulum)
🏢 Hilton Tulum Riviera Maya All Inclusive Resort
📍 Tulum